Repair or replace a damaged bin You can use this form to request a repair to a wheelie bin or replacement wheelie bin because your current bin: Needs to be replaced due to wear and tear Has been damaged Repairs or replacement parts are currently only available for broken wheels and broken lids. You cannot use this form to: Report a missing bin Request a new bin Request an additional bin Swap your bin for another bin Report a missed bin collection Request an on street public litter bin Cost Green (general waste) and brown (garden waste) bins: Where a bin can be repaired, for example the lid or wheels have fallen off or the lid has been broken, the Council offers a bin repair service for £11.00. Repairs are guaranteed for 1 year. If a green or brown bin cannot be repaired, for example because it is burnt out, or has a crack in the body, then a replacement will be necessary and the price for a new bin applies. The damaged bin will be removed free of charge. The cost of a new green or brown bin is £40.00 Grey (recycling) bins: Grey recycling bins are currently subsidised by the Council to help residents recycle. Where a repair is possible, this will be carried out free of charge and the repair will be guaranteed for 1 year. If a repair is not possible, then the bin will be exchanged for a new bin free of charge. If a repair is possible, but a new bin is requested, then the full price of £40.00 for a new bin will be charged. What happens next? If your bin is able to be repaired, we will aim to contact you within 15 working days following payment to carry out the repair. Repairs are guaranteed for 1 year. If you are replacing a bin, please leave your old bin in an accessible place and it will be exchanged within 5 working days following payment.
