Household Waste - Missed Bin

Use this form to report missed bin collections for:

  • Brown Bin (Garden Waste) - property must be subscribed to garden waste collection scheme
  • Green Bin (Household Waste)
  • Grey Bin (Recycling Waste)
  • Bags (General Waste)
  • Box (Recycling Waste)

Our contractor will return and collect a missed bin if:

  • It is still waiting to be collected after 5:00 pm on day of collection
  • It is reported within three working days after its scheduled collection date
  • There is no valid reason why it was missed (click here for valid reasons)

What happens next?

  • If there is no valid reason why the bin was missed our contractor will make every effort to return and collect the bin (ensure you leave your bin out at its usual place of collection)
  • If there is a valid reason why your bin was missed you will be informed the next working day

To proceed select appropriate options below and then select Next Page to continue.